Terms & Conditions
Effective Date: July 2026
Welcome to North Ridge Nutrition. These Terms & Conditions (“Terms”) govern your access to and use of our website, products, and services. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our website.
These Terms establish the conditions that apply to your use of our website, purchases, payment processing, product information, intellectual property, shipping, and other important rights and responsibilities.
1. Website Use
By using this website, you agree that you:
- Are at least the age of majority in your state of residence, or are using the website with the permission of a parent or legal guardian.
- Will use this website only for lawful purposes.
- Will not interfere with the operation, security, or functionality of the website.
- Will not attempt to gain unauthorized access to our servers, accounts, databases, or computer systems.
North Ridge Nutrition reserves the right to suspend or terminate access to the website if these Terms are violated.
2. Product Information
We make reasonable efforts to ensure that product descriptions, ingredient information, nutritional information, packaging, images, and specifications displayed on our website are accurate and up to date.
However:
- Product packaging and labels may change without notice.
- Product images are provided for illustrative purposes and may not exactly reflect the product received.
- Colors may appear differently depending on your device or display settings.
- Product availability may change without prior notice.
We reserve the right to modify, discontinue, or update products, formulations, packaging, or specifications at any time.
3. Pricing
All prices displayed on our website are shown in the applicable currency presented during checkout unless otherwise stated.
We reserve the right to:
- Change prices without prior notice.
- Correct pricing or typographical errors.
- Cancel orders resulting from inaccurate pricing.
If a pricing error is discovered after an order has been placed, we will contact you before processing the order whenever reasonably possible.
4. Orders
Placing an order does not guarantee acceptance.
North Ridge Nutrition reserves the right to:
- Refuse or cancel any order.
- Limit purchase quantities.
- Restrict sales to certain individuals, businesses, or locations.
- Cancel orders suspected of fraud, unauthorized activity, resale, or misuse of the website.
If payment has already been processed for a cancelled order, an applicable refund will be issued using the original payment method.
5. Payment
We accept approved payment methods displayed during checkout.
By submitting payment information, you confirm that:
- You are authorized to use the selected payment method.
- Your billing information is complete and accurate.
- Payment authorization must be successfully completed before an order can be processed and shipped.
6. Shipping
Shipping Carrier
We currently ship orders using USPS (United States Postal Service). The available USPS service and estimated delivery timeframe may vary depending on the destination, package size, and shipping option selected at checkout.
Order Processing Time
Orders are generally processed and prepared for shipment within 1–3 business days after the order is received and payment has been successfully confirmed. Orders are not typically processed, shipped, or delivered on weekends or U.S. federal holidays.
Shipping Timeframes
Once an order has been shipped, USPS delivery times generally vary depending on the destination and service selected. Estimated delivery times are provided at checkout and are estimates only, not guaranteed delivery dates.
Please note that shipping delays may occur due to weather, holidays, carrier disruptions, incorrect or incomplete shipping information, or other circumstances outside our control.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation with tracking information when available. You can use the USPS tracking number to monitor the status of your shipment.
Delivery Delays
We are not responsible for delays caused by USPS or other circumstances beyond our control. If your package is delayed, please first check the tracking information provided by USPS. For packages that appear to be lost or significantly delayed, you may contact us and we will assist you in determining the appropriate next steps.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout. We are not responsible for delays, additional shipping costs, or packages delivered to an incorrect address due to inaccurate information provided by the customer.
7. Returns & Refunds
Returns and refunds are subject to our published Return & Refund Policy.
Due to health, safety, and quality assurance considerations, opened dietary supplements and other consumable products are generally not eligible for return unless otherwise required by applicable law.
Eligible returns should generally be:
- Unopened
- Unused
- In their original packaging
- In resalable condition
Please review our Return & Refund Policy before requesting a return.
8. Health Disclaimer
The information provided on this website is for general informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease.
Our products are dietary supplements and should be used only as directed on the applicable product label.
Before using any dietary supplement, consult your physician or another qualified healthcare professional, particularly if you:
- Are pregnant or breastfeeding
- Have a medical condition
- Take prescription medications
- Have known allergies or dietary restrictions
Individual results may vary.
Statements regarding dietary supplements have not necessarily been evaluated by the U.S. Food and Drug Administration (FDA) unless specifically stated.
9. Intellectual Property
All content available on this website, including but not limited to:
- Logos
- Product packaging
- Labels
- Product photography
- Graphics
- Written content
- Videos
- Icons
- Website design and layout
is owned by North Ridge Nutrition or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
10. User Conduct
You agree not to:
- Use the website for unlawful or fraudulent purposes.
- Upload viruses, malware, or malicious software.
- Interfere with or disrupt website functionality.
- Submit false, misleading, or fraudulent information.
- Violate applicable laws or regulations.
North Ridge Nutrition reserves the right to suspend or permanently terminate access for violations of these Terms.
11. Third-Party Links
Our website may contain links to third-party websites for your convenience.
North Ridge Nutrition is not responsible for the content, security, availability, products, services, or privacy practices of external websites.
Accessing third-party websites is done at your own risk.
12. Disclaimer
Our website, products, and services are provided on an “as available” and “as is” basis.
To the fullest extent permitted by applicable law, North Ridge Nutrition disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, completeness, and non-infringement, except where such warranties cannot legally be excluded.
Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, North Ridge Nutrition shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:
- Use of or inability to use the website
- Product purchases
- Shipping delays
- Product availability
- Loss of profits, revenue, business opportunities, goodwill, or data
Our total liability for any claim relating to a product or order shall not exceed the amount paid for the applicable purchase, except where otherwise required by applicable law.
14. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.
15. Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our business practices, products, services, legal requirements, or website functionality.
Any revisions become effective when posted on this page. Continued use of the website following any updates constitutes acceptance of the revised Terms.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the State of Florida and the United States, without regard to conflict of law principles, except where applicable law requires otherwise.
Any disputes arising from or relating to these Terms shall be handled in accordance with applicable law and in the appropriate courts having jurisdiction.
17. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
North Ridge Nutrition
Email: info@northridgenutrition.com
Website: northridgenutrition.com