PRIVACY POLICY
Effective Date: July 2026
At North Ridge Nutrition, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit our website or purchase our products.
By using our website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect information when you visit our website, create an account, place an order, contact us, or voluntarily subscribe to marketing communications.
This information may include:
- Full name
- Email address
- Billing and shipping address
- Telephone number
- Order information and purchase history
- Payment-related information
- Device information
- Browser type
- IP address
- Website usage information
Payment information is processed through third-party payment providers. North Ridge Nutrition does not store complete credit or debit card numbers on its servers.
How We Use Your Information
We may use collected information to:
- Process and fulfill orders
- Provide order confirmations and shipping updates
- Provide customer support
- Respond to inquiries
- Process payments
- Improve our website and services
- Improve customer experience
- Detect and prevent fraud or unauthorized transactions
- Send promotional communications when you have chosen to receive them
- Comply with applicable legal obligations
Health and Sensitive Information
North Ridge Nutrition is a dietary supplement retailer. We do not generally require customers to provide medical information to purchase products.
Please do not provide unnecessary medical, health, or other sensitive information when contacting us.
If you voluntarily provide such information, we will handle it only as reasonably necessary to respond to your inquiry and as permitted by applicable law.
Cookies
Our website may use cookies and similar technologies to:
- Remember shopping cart items
- Maintain account and website preferences
- Improve website functionality
- Analyze website traffic
- Understand how visitors use our website
- Support relevant advertising and marketing
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
Third-Party Service Providers
We may use third-party service providers to operate and support our business, including providers involved in:
- Payment processing
- Shipping and order fulfillment
- Website hosting
- Website analytics
- Email communications
- Customer support
- Advertising and marketing
These providers may receive information necessary to perform services on our behalf.
North Ridge Nutrition does not sell or rent your personal information.
Marketing Communications
If you subscribe to promotional communications, we may send information about:
- New products
- Promotions and sales
- Special offers
- Discounts
- Company updates
You may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email.
Analytics
We may use analytics services to understand how visitors interact with our website.
Analytics information may include:
- Pages viewed
- Products viewed
- Time spent on the website
- Device type
- Browser type
- Operating system
- General geographic information
- Referral source
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.
Third-Party Websites
Our website may contain links to websites operated by third parties.
North Ridge Nutrition is not responsible for the content, security, or privacy practices of those websites. We encourage visitors to review the privacy policies of third-party websites before providing personal information.
Your Privacy Rights
Depending on applicable law, you may have rights concerning your personal information, including rights to request access, correction, or deletion of certain personal information and to opt out of certain marketing communications.
To make a privacy-related request, please contact us using the information below.
Data Retention
We retain personal information for as long as reasonably necessary to:
- Process orders
- Provide customer support
- Maintain business and transaction records
- Meet legal, accounting, and tax requirements
- Resolve disputes
- Enforce our agreements
When information is no longer needed, we may securely delete or anonymize it where appropriate.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website functionality, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
Contact Us
North Ridge Nutrition
Email: info@northridgenutrition.com
Phone: 855-218-7395
Website: https://northridgenutrition.com